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Agent + AI Plans

AI Only Plans

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RECOMMENDED

Entry

$30 /mo

Per Agent, billed monthly

Features

  • Real Time Chat
  • Agents have Multiple Chats
  • First available agent
  • Block Abusive Chatters
  • Pre-defined Avatars
  • Thread Limits
  • Standard Reports
  • Set Hours of Operation
  • Chat History (30 Days)
  • Quick Responses
  • Multi-Lingual

RECOMMENDED

Pro

$40/mo

Per Agent, billed monthly

Everything from Entry

  • Agent Aliases
  • Department Escalation
  • Round Robin Chat ™
  • Custom Avatars
  • Thread Goals
  • Enhanced Reports
  • Enhanced Chat Interface
  • Add Holidays to Hours
  • Chat History (90 Days)
  • Transfer Chats
  • Limited Big Board ™
  • File Upload
  • Chats on Hold

RECOMMENDED

Premium

$50/mo

Per Agent, billed monthly

Everything from Pro

  • Create Custom Reports
  • Quiet Supervisor ™ and Chat Takeover
  • Quiet Trainee ™
  • White-label Chat Window
  • Big Board ™
  • File Sharing
  • Chat History

RECOMMENDED

Enterprise

Let's Talk

Schedule a Call

Everything in Premium

  • Personalized Onboarding
  • Personalized Training
  • Custom Software Engineering
  • Account Manager
  • Alternative Payment Terms

RECOMMENDED

Unlimited AI Chats

$60 /mo

billed monthly

Activate AI Chat for all your conversations, up to 200 communities

  • Trained on documents specific to your communities
  • Answers questions without agent interaction
  • Multi-Lingual
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Check Out All The Features

Plan Details

Feature Entry Pro Premium Enterprise
Real Time Chat
Multi-Lingual

AI Only

AI and Agent Chat Translations
Gamification
Agent can have multiple chats
Chat Interface

Pre-Defined

Enhanced

White Labeled
Chats On Hold

–
Department Escalation

–
Transfer Chats

–
Email Escalation
Toggle Agent Status
Inactivity Timeout
Chat Transcripts
Chat Ended

Pre-Defined

Configurable
Chat Assignment

First available agent

First available agent + Round Robin Chat ™

First available agent + Round Robin Chat ™ + First Click ™
Avatars

Pre-Defined

Custom Avatars
Agent Aliases

–
Thread Limits
Thread Goals

–
Big Board ™

–

Limited

Enhanced
Reporting

Standard Reports

Enhanced Reports

Custom Reports
Set Hours of Operations

Configurable Holiday Hours
Chat History

30 Day Retention

90 Day Retention

7 Year Retention
Quick Responses
Quick Links
Quiet Supervisor ™ and Chat Takeover

–

–
Quiet Trainee ™

–

–
File Sharing

–

Upload from Chatter Only

Upload from Chatter and Agent
Block Abusive Users

Set Block Period