HomeStartChat
Online Chat

HomeStart Online Chat is a product from HomeStart built to greatly help with the communication between Homeowners and their Association. We are constantly striving to increase Homeowner engagement and participation in their association. We believe Online Chat is a huge component in furthering this goal.

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Online Chat Exclusivly Built for Homeowner's Associations

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WHAT ONLINE CHAT PROVIDES

Instant Communication with Homeowners

Features:

Automated responses to top Homeowner questions
Customizable to fit management needs
Agent Dashboard allows for handling multiple conversations at once
Increase Homeowner satisfaction, decrease management hours.

Purpose Built Communication

Imagine this: It's a Friday at 4:30pm and you're ready for the weekend. But you have been fielding phone calls from Homeowners for the better part of 5 hour straight. One at a time, often the same issue over and over; "Where do I pay my dues", "When is the pool open", "How do I submit an ACC request". What if all those questions could be answered for you without you even talking to a Homeowner? "Not possible!" says you. "Watch this!" says us!

Continue the conversation!

ONLINE CHAT DETAILS

Standard Out-Of-the-Box

graphic of a checkmark in a circle Automated Responses: Pre-built responses to the tpyical Homeowner questions. Fully customizable to you and your associations.

graphic of a checkmark in a circle Handle Multiple Conversations: An easy-to-use Agent Dashboard that allows for multiple conversations at once. Customizable and trackable!

graphic of a checkmark in a circle Agent Customization: You are in control of how your organization handles chat. Set target conversation times, departments, elevated support and more.

graphic of a checkmark in a circle Pre-built responses for Agents: With a simple click an Agent can send a pre-written response. Fully customizable and controllable.

graphic of a checkmark in a circle Configurable Office Hours: Online Chat is available only when you want it to be.

graphic of a checkmark in a circle Tracking and Metrics: Conversation history, duration of conversation and reporting available when you need it.

CREEK BLUFF

Digital Media Services

We Build HOA Websites

As HomeStart's parent company, Creek Bluff is a full-featured Digital Media Services company. Here's a thought...would you believe it if we told you that a homeowners association website should serve more than just homeowners? That's just crazy-talk, right?! Consider this...while homeowners pay to launch and maintain a quality website and use it for their hub of communications, there are two other very important groups of people your community should consider.

Let's talk about how Creek Bluff can help you simplify HOA management!

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HomeStartChat Online Chat